Drill Sergeant Reese Tankless Water Heater Service customer reviews

Would highly recommend! Great person, great business all around! Gets the job done everytime!

Great service and a fair price. I've been using Mr. Reese for several years very dependable.

DS Reese was professional, knowledgeable, and thorough. He clearly explained the entire process and made sure I understood what to expect. I truly appreciated his professionalism and attention to detail.

Retired Military! Robert came out and serviced our water heater same day! He was great!

Showed up on time and explained everything clearly. Fair price and honest. Only one I will use from now on!!

Fast and Outstanding service! Thank you Robert

Mr. Reese was very knowledgeable, professional and provided answers to all of my questions pertaining to my tankless water heater. He explained the process and the importance of flushing the system. He also provided before and after pictures once the services were completed. I will definitely use him for future servicing. Give him a call, you will not regret it!

Professional, courteous and always on time. Will recommend and use the services again!

Mr. Robert is the best. Very professional and always on time. Thank you Mr. Robert for help keeping out tankless water heater maintained with our yearly maintenance.

Robert has been servicing our water heater for the past 3 years & has even assisted us with an error with our water heater. He always reaches out every year & ensures we stay on schedule to maintain the life of our equipment. I would recommend Robert if you live anywhere in the Columbia area.

I have used his services for years to clean and maintain my tankless water heater and he is always professional and knowledgeable about the maintenance. He will take the time to answer any questions or concerns you may have and I have highly recommended him to all of my neighbors who have made repeat appointments with home yearly !! This is a easy 5 star review

Excellent service

Great service explain what he was doing and the reason for it 👍🏽👍🏽

The last three years Mr. Reese has came and provided excellent service on my tankless water heater with great results. I would definitely recommend his work to anyone.

Great price for even better service and inspection. Highly recommend!

Highly recommend!!! Superb service

Sure happy I met Mr. Reese. He’s very professional in his work. Also, He’s the type of person that enjoys his work. I enjoy his awesome personality. Hope to use him every year.

This company has been to my house three years in a row to flush out my tankless water . The pictures below show my house after year two flush (Red bucket) and the year 3 flush. It really makes a difference!! You won’t believe the price of this service and the professionalism that comes along with it. He is at least 30% less than other companies AND they have certifications and good customer service. I appreciate Mr. Reese coming out and helping me. He also sprayed for some bugs I had on the side of my house. And trimmed back some Bushes that were in front of my tankless water heater. I love supporting Veteran owned businesses because if you know anything about veterans, they’re gonna do the job and get it done properly. He gets in touch with me every year to remind me because who thinks about their water Heater being flushed? Definitely not me.😂 10/10 highly recommend this company

Outstanding

Robert was very professional and got the job done quickly. He’s very knowledge and prices are affordable. Thank you.

Excellent service Mr. Reese comes in does what he needs to do. He’s very professional very kind and does an excellent job.

Robert did an excellent job cleaning and servicing our tankless water heater! He arrived right on time, was professional, friendly, and provided outstanding customer service. He made the whole process easy and was a pleasure to work with. We’re very happy with the service and would definitely recommend Robert to anyone needing their tankless water heater serviced!

Needed a good person to take care of a ‘no hot water’ issues and Robert was the man. Took care of it the same day!!! No week or 2 and I’ll be there but the same day. Unreal! Need a tankless serviced? Call Robert! You won’t be sorry.

This is the second year utilizing his service for my Tankless Water Heater. Very pleasant and efficient , and I highly recommend his service.

Great job well done

Great service, communication and results. I highly recommend this company for your tankless water heater service.

Robert came out and did some work for me, Robert was very professional and knowledgeable and I wouldn’t hesitate to call him again.

Quick response, affordable and a pleasure to work with

Robert came out and took care of my tankless water heater within a couple of days of my calling him. He was on time, very polite, and did a great job. I plan to continue using him to maintain my water heater in the future and will gladly recommend him to anyone else who needs their water heater flushed.

Mr Reese is very professional and thorough. He is knowledgeable about tankless water heaters and preventive maintenance on them. Responds quickly and will schedule within a few days. Rates are reasonable. I look forward to seeing him every spring.

Did a wonderful job.

He is thorough in cleaning and fishing the tankless water heater and cleans out the cobwebs so to speak throughout the system. Not only that , he explains it all where the lay person can understand. I’ve recommended Robert to my neighbors who also have tankless water heaters.

Excellent job 10/10 !

Awesome service and very reasonable pricing. Definitely recommend!

Had an emergency of no hot water one morning, I called Robert and he came to fix the problem for a very small fee including the price of the part.

This guy does awesome work at a great price.

This company has been to my house three years in a row to flush out my tankless water . The pictures below show my house after year two flush (Red bucket) and the year 3 flush. It really makes a difference!! You won’t believe the price of this service and the professionalism that comes along with it. He is at least 30% less than other companies AND they have certifications and good customer service. I appreciate Mr. Reese coming out and helping me. He also sprayed for some bugs I had on the side of my house. And trimmed back some Bushes that were in front of my tankless water heater. I love supporting Veteran owned businesses because if you know anything about veterans, they’re gonna do the job and get it done properly. He gets in touch with me every year to remind me because who thinks about their water Heater being flushed? Definitely not me.😂 10/10 highly recommend this company

Great dude, quick work and very professional!

Does excellent work!! Very prompt and Courteous!

Best choice I made. Does great work, and a honest person. I will forever recommend him and continue to use this business for any hot water needs in the future.

Robert always does a great job for us. Highly recommend he cleans out the water heater and he fixed our igniter this time very reasonably priced! Also, he came on a Saturday! He is a veteran.

Great services every time!

Reliable and thorough!

Robert Reese is a wonderful man, with many talents. He is a jack of all trades! Flushing my Tankless Water Heater was one of them! He has helped me out recently when my Shower door shattered! Highly recommend!

Mr. Robert really has the peoples best interest at heart when servicing them. He’s really good at what he do, and reliable. I would recommend him to anyone!

Great customer service! Robert always shows up as promised and very professional! Highly recommended!

Does annual maintenance on my tankless water heater at my current house.. Replaced 40 gallon water heater at another house , Mr Reese always does a n excellent repair work with great prices.

I had a very good experience with the services I received from Robert I searched three other service providers, and his prices beat them all. Once I agreed to have services done, he showed up when promised and my service was completed as promised he sent before and after pictures of my water tank. I will use him in the future when it is time to have my tank cleaned again.

He did a great job!

I highly recommend Tankless Water Heater Flushing! Robert was on time, professional, and very easy to work with. He communicated well throughout the entire process and made everything simple and stress-free. Great service from start to finish—I’ll definitely use him again!

I highly recommend! The work was exceptional and the customer service was extraordinary! I will definitely use again!

Was very professional, work was completed as promised. Would recommend him and will use him again.

Friendly service and fair price. Call him. He will help you!!

Prompt, very knowledgeable and great customer service!!!

Very professional, very punctual, and clean no problem with his service. Would recommend him to family and friends.

Mr. Reese is very responsive and professional. I have used him twice with great satisfaction. He is on speed dial for all my plumbing needs. The photos are from the 2 different jobs he has done. He is neat and clean. Doesn't leave a mess. I always recommend him to my family and friends.

Best business on the market. Pay a little now. Pay a lot later, best guy to come. Do your hot water tank price is very reasonable? And he knows what he's doing, certified, I would recommend him to anyone.